Terms and Conditions
Last updated: February 2, 2026
Acceptance of Terms
These Terms and Conditions constitute a legally binding agreement between you and Greyhelm. By accessing or using our website, services, or any related content, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms in their entirety, you must immediately discontinue use of our website and services.
User Obligations
As a user of our website and services, you have specific responsibilities and obligations that ensure the proper functioning and integrity of our platform.
Compliance with Laws
You must comply with all applicable local, state, national, and international laws, statutes, ordinances, and regulations when using our website and services. This includes, but is not limited to:
- Data protection and privacy laws in your jurisdiction
- Anti-money laundering and financial reporting regulations
- Tax laws and compliance requirements
- Intellectual property laws and copyright protections
- Consumer protection regulations
- Professional conduct standards applicable to your industry
Prohibited Activities
You expressly agree not to engage in any of the following prohibited activities:
Attempting to bypass, disable, or interfere with security features of our website or services
Using our website for any fraudulent, deceptive, or illegal purposes
Transmitting viruses, malware, or other harmful code through our systems
Harvesting or collecting information about other users without authorization
Engaging in any activity that disrupts or interferes with our services or servers
Using automated tools to access or scrape content without express permission
Reverse engineering, decompiling, or disassembling any aspect of our website or services
Impersonating any person or entity or falsely stating or misrepresenting your affiliation
Accurate Information
You are responsible for ensuring that all information you provide to us is accurate, current, and complete. You must promptly update any information that changes. Providing false or misleading information may result in termination of access to our services and potential legal consequences.
Professional Conduct
When interacting with our team, other users, or any parties through our platform, you agree to conduct yourself in a professional, respectful, and courteous manner. Harassment, abusive language, discriminatory behavior, or threatening communications are strictly prohibited.
Indemnification
You agree to indemnify, defend, and hold harmless Greyhelm, its affiliates, officers, directors, employees, consultants, agents, and representatives from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees and court costs) that arise from or relate to:
- Your use or misuse of our website or services
- Your violation of these Terms and Conditions
- Your violation of any rights of another party, including intellectual property rights
- Your violation of any applicable laws or regulations
- Any content or information you submit, post, or transmit through our website
- Any negligent or wrongful conduct on your part
This indemnification obligation will survive termination of your use of our website and services.
Liability and Warranties
Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permissible under applicable law, Greyhelm disclaims all warranties, including but not limited to:
- Implied warranties of merchantability and fitness for a particular purpose
- Non-infringement of intellectual property or other violation of rights
- Accuracy, reliability, or completeness of content or information
- Uninterrupted, timely, secure, or error-free operation of services
- Results that may be obtained from use of the website or services
Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Greyhelm, its affiliates, or their respective officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, revenue, or business opportunities
- Loss of data or information
- Business interruption or loss of use
- Cost of substitute goods or services
- Damage to reputation or goodwill
This limitation applies regardless of the legal theory upon which the claim is based, whether in contract, tort (including negligence), strict liability, or otherwise, and even if we have been advised of the possibility of such damages.
Exclusion of Consequential Damages
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law. In no event shall our total liability to you for all damages exceed the amount you have paid to us in the twelve months preceding the claim.
Force Majeure
Greyhelm shall not be liable for any failure or delay in performing its obligations under these Terms and Conditions if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials. In such events, our performance will be excused for the duration of the force majeure event.
Dispute Resolution
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with applicable international business law and general principles of contract law, without regard to conflict of law provisions. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
Jurisdiction and Venue
Any disputes arising from or relating to these Terms and Conditions or your use of our website and services shall be subject to the exclusive jurisdiction of competent courts. However, we reserve the right to seek injunctive relief or other equitable remedies in any jurisdiction to protect our intellectual property rights or confidential information.
Informal Dispute Resolution
Before initiating any formal legal proceedings, you agree to first attempt to resolve any disputes informally by contacting us directly. We will make reasonable efforts to resolve disputes amicably through negotiation and good faith discussion.
Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. By using our website and services, you also agree to the terms of our Privacy Policy.
We encourage you to review our Privacy Policy to understand how we handle your data and your rights regarding your personal information.
Intellectual Property Rights
All content, materials, trademarks, service marks, trade names, and intellectual property on our website are owned by or licensed to Greyhelm and are protected by applicable copyright, trademark, patent, and other intellectual property laws.
Restrictions on Use
You may not:
- Copy, reproduce, distribute, publish, or create derivative works from our content
- Modify, adapt, or translate any part of our website without authorization
- Remove or alter any copyright, trademark, or other proprietary notices
- Frame or mirror any part of our website without express written permission
- Use our intellectual property for commercial purposes without a license
Termination
We reserve the right to terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason, including but not limited to:
- Breach of these Terms and Conditions
- Violation of applicable laws or regulations
- Fraudulent, abusive, or illegal activity
- Conduct that harms or threatens other users or our business
- Non-payment of fees for services rendered
- Extended period of inactivity
Upon termination, your right to use our website and services will immediately cease. All provisions of these Terms and Conditions that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Modifications to Terms
We reserve the right to modify, amend, or update these Terms and Conditions at any time at our sole discretion. Material changes will be indicated by updating the "Last Updated" date at the top of this page. We may also provide notice of significant changes through email or prominent notice on our website. Your continued use of our website and services after such modifications constitutes your acceptance of the revised terms. If you do not agree to the modified terms, you must discontinue use of our website and services.
Severability and Waiver
Severability
If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent, or if such modification is not possible, the provision shall be severed from these Terms and Conditions. The remaining provisions shall continue in full force and effect.
Waiver
Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term. Any waiver must be in writing and signed by an authorized representative of Greyhelm.
Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and any other legal notices or agreements published on our website, constitute the entire agreement between you and Greyhelm regarding your use of our website and services. These terms supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and Greyhelm.
Assignment
You may not assign, transfer, or delegate any of your rights or obligations under these Terms and Conditions without our prior written consent. We may freely assign, transfer, or delegate our rights and obligations under these terms without restriction. Any attempted assignment in violation of this provision shall be null and void.
Contact Information
If you have questions or concerns about these Terms and Conditions, please contact us:
We will make every effort to respond to your inquiries in a timely and professional manner.